THE COMPASSION MINDSET IN THE WORKPLACE, WITH YOUR CLIENTS, AND AT HOME:
Engage Differently for Breakthrough Results
AUDIO TRAILER
THE COMPASSION MINDSET
$25
- The Tale: Audio Duration (23:23)
- The Traps: Audio Duration (22:26)
- The Wisdom: Audio Duration (51:02)
- Total Streaming Audio Duration (1 Hour and 35 Minutes)
- Downloadable Journey Guide
- Downloadable Sharing Guide with Conversation Starters
- Downloadable Certificate of Achievement
THE COMPASSION MINDSET
$25
- The Tale: Audio Duration (23:23)
- The Traps: Audio Duration (22:26)
- The Wisdom: Audio Duration (51:02)
- Total Streaming Audio Duration (1 Hour and 35 Minutes)
- Downloadable Journey Guide
- Downloadable Sharing Guide with Conversation Starters
- Downloadable Certificate of Achievement
CUSTOMIZE YOUR LEARNING AND SHARING EXPERIENCE IN 3 EASY STEPS
STEP 01: YOUR PLAYLIST.
SELECT YOUR LEARNING AND SHARING JOURNEY. LEARN FROM THE BEST. LISTEN EVERYWHERE. EPIPHANIES GUARANTEED.
STEP 02: YOUR GUIDES.
DOWNLOAD YOUR JOURNEY AND SHARING GUIDES. WRAP IT UP WITH YOUR CERTIFICATE OF ACHIEVEMENT.
STEP 03: YOUR WORLD.
USE OUR CONVERSATION STARTERS TO QUICKLY SPARK CONVERSATION WITH YOUR TEAM, FAMILY, AND FRIENDS.
Follow Emma, VP of Customer Service for a large home electronics retailer as she confronts complaints about her department. Emma has worked in customer service for 15 years, and has risen through the ranks for her current employer since starting here 10 years ago. She has managed Customer Service for six months. Customer complaints are nothing new, but this is the first time the CEO has become personally involved. And it’s the first time things really became personal.
What could possibly be challenging about that?
What new skills does Emma need to learn?
How should leaders engage performance problems and mistakes?
How can difficult conflicts actually bring people closer and improve work culture?
Listen carefully as Emma, her CEO, and various members of her department fall into the hidden traps that play out everyday when performance comes under scrutiny. Some people issue unrealistic ultimatums, some compromise to keep the peace, and others swoop in with unsolicited advice that only makes things worse. These are just some of the challenges leaders face when confronting behavior that falls short of our expectations.
This Wisdom Destination™ will reveal how conflict and miscommunication drama can become a costly diversion, and how leaders can use a Compassion Mindset to strengthen relationships and performance during difficult situations.
Implementing the Compassion Mindset requires three ingredients that help leaders walk into conflict and address performance and behavior issues head on, while also preserving dignity and self-worth. The outcome is increased safety, curiosity, and consistency in the work culture.
Now Boarding: The Compassion Mindset: How to Avoid the Inherent Traps When Confronting Performance and Behavior Problems
Your Destination Includes:
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Audio Course
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Journey and Sharing Guides (with amazing Conversation Starters)
-
Certificate of Achievement
DR. NATHAN REGIER
Nate Regier, Ph.D. is the co-founder and CEO of Next Element, a firm that helps leaders and their people engage differently for breakthrough results.
Nate and his team provide solutions for applying a compassion mindset in all aspects of leadership, including interpersonal communication, diversity and inclusion, accountability conversations, conflict negotiation, customer service, and change. With a compassion mindset, the energy formerly wasted in drama and miscommunication becomes a catalyst for engagement, innovation, and optimism.
Nate is the co-author of Beyond Drama: Transcending Energy Vampires, and the author of Conflict Without Casualties: a Field Guide for Leading
Nate is a former practicing psychologist and holds a doctorate in clinical psychology from the University of Kansas.
Learn more at: thecompassionmindset.com
GREAT THINGS HAPPEN WHEN YOU PRESS PLAY.™
