THE COMPASSION MINDSET IN THE WORKPLACE, WITH YOUR CLIENTS, AND AT HOME: Engage Differently for Breakthrough Results

 

 

 

Ready to Level up?

$25 / BUY NOW DISMISS MESSAGE

THE COMPASSION MINDSET

$25

  • The Tale: Audio Duration (22:52) 
  • The Traps: Audio Duration (22:26)
  • The Wisdom: Audio Duration (50:58)
  • Total Streaming Audio Duration (1 Hour and 34 Minutes)
  • Downloadable Journey Guide
  • Downloadable Sharing Guide
  • Downloadable Certificate of  Achievement
BUY NOW

THE COMPASSION MINDSET

$25

  • The Tale: Audio Duration (22:52) 
  • The Traps: Audio Duration (22:26)
  • The Wisdom: Audio Duration (50:58)
  • Total Streaming Audio Duration (1 Hour and 34 Minutes)
  • Downloadable Journey Guide
  • Downloadable Sharing Guide
  • Downloadable Certificate of  Achievement
GIFT

Follow Emma, VP of Customer Service for a large home electronics retailer as she confronts complaints about her department. Emma has worked in customer service for 15 years, and has risen through the ranks for her current employer since starting here 10 years ago. She has managed Customer Service for six months. Customer complaints are nothing new, but this is the first time the CEO has become personally involved. And it’s the first time things really became personal.

 

What could possibly be challenging about that?

What new skills does Emma need to learn?

How should leaders engage performance problems and mistakes?  

How can difficult conflicts actually bring people closer and improve work culture?   

 

Listen carefully as Emma, her CEO, and various members of her department fall into the hidden traps that play out everyday when performance comes under scrutiny. Some people issue unrealistic ultimatums, some compromise to keep the peace, and others swoop in with unsolicited advice that only makes things worse. These are just some of the challenges leaders face when confronting behavior that falls short of our expectations.

This Wisdom Destination™ will reveal how conflict and miscommunication drama can become a costly diversion, and how leaders can use a Compassion Mindset to strengthen relationships and performance during difficult situations. 

Implementing the Compassion Mindset requires three ingredients that help leaders walk into conflict and address performance and behavior issues head on, while also preserving dignity and self-worth. The outcome is increased safety, curiosity, and consistency in the work culture.

Now Boarding: The Compassion Mindset: How to Avoid the Inherent Traps When Confronting Performance and Behavior Problems

 

$25 / BUY NOW
GIVE AS A GIFT

DR. NATHAN REGIER

 

Nate Regier, Ph.D. is the co-founder and CEO of Next Element, a firm that helps leaders and their people engage differently for breakthrough results. 

Nate and his team provide solutions for applying a compassion mindset in all aspects of leadership, including interpersonal communication, diversity and inclusion, accountability conversations, conflict negotiation, customer service, and change. With a compassion mindset, the energy formerly wasted in drama and miscommunication becomes a catalyst for engagement, innovation, and optimism.

Nate is the co-author of Beyond Drama: Transcending Energy Vampires, and the author of Conflict Without Casualties: a Field Guide for Leading

Nate is a former practicing psychologist and holds a doctorate in clinical psychology from the University of Kansas.

 

Learn more at: thecompassionmindset.com

 

$25 / BUY NOW
GIVE AS A GIFT

GREAT THINGS HAPPEN WHEN YOU PRESS PLAY.™

Sign up and be first to learn what's new and to hear about upcoming Destinations to rock your world further. We respect your privacy.

Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.